How we can help you
We offer a full range of services
From loan servicing and debt recovery to account maintenance and payment processing, we can look after all areas of your loan and mortgage portfolio and help take the pressure off your daily task load.
Core service Loan servicing
Managing all the paperwork and admin related to your loans can seem like an unwanted distraction when you have other tasks at hand – so let us do the hard work and handle it for you.
Special servicing and litigation
No-one likes to look after this side of loan management, especially because it often takes intricate financial and legal expertise and dedicated tools. Hand it over to us and breathe a sigh of relief, knowing that it’s in safe hands.
Don’t let debt recovery cast a shadow over your day – hand over the process to Gemini and let us deal with any issues.
Looking to buy or sell more properties? We can help with all areas of this.
Core service Standby servicing
Protect the smooth running of your company by setting up standby servicing with us. Our cost-effective, simple and efficient approach will give you peace of mind in case things go wrong – and we have plenty of different options to suit your needs.
Our support services are second-to-none and you can be sure that you’re benefitting from the best technology and expertise out there.
Free up your time by handing over all of the time-consuming administrative tasks required within primary servicing.
Lending products tailored to fit
Working closely with our customers we have designed everything from deposit assistance loans to a new approach to shared ownership.
Compliance and fairness
Treating our customers fairly is paramount for us, and this can be seen in all facets of our business - from our governance and strategic ideas to the robust servicing systems, policies and procedures we follow. These are continually monitored and developed so that we can meet your company’s goals and follow its values and ethos.
Detailed internal auditing plans (which are maintained and approved by the senior management team) help monitor and control this, and these cover aspects such as regular and ad-hoc compliance checking, quality assessments and so on. Ongoing staff training and development plans are also used to ensure that we meet and exceed the expectations of clients and industry regulators too. This means that you can be sure that we’re always doing what’s right by you and others involved in your business.